Our Blog

We share our library of news and featured content, to build a stronger knowledge database.

What is a CMDB?

CMDB or Configuration Management Database, is a term associated with ITIL (IT Infrastructure Library), the set of IT Service Management best practices developed by the Government.

The topic can be highly complex, with a wealth of information written on ITIL and the associated guidance for CMDB implementation.

Getting Started

The best way to look at a CMDB is as the central repository for information about IT infrastructure that allows an IT team to discover, track, and manage IT assets.

This visibility can provide an IT team with instant assessment of potential threats to the organization operating capacity.

Thus downtime that might be the result of a malicious attack, security vulnerability, or change made in error, can be prevented.

A key goal of CMDB is to help an organization understand the relationships between different components and track their configuration. The CMDB is a fundamental component of the ITIL framework's Configuration Management process. CMDB implementations may integrate with change management, knowledge management and/or authorization.

The CMDB flexible framework

  • Incident Management
  • Problem Management
  • Knowledge Management
  • Asset management
  • Change Management
  • Service Desk
  • Reporting
CMDB